Cookies Policy | Gokong Casino

What are cookies?

Cookies are small text files that a website places on your device when you visit it. They may be stored on a computer, tablet, mobile phone or another internet-connected device. Cookies allow a website to recognise a device, remember certain information and provide a more consistent experience when you return.

Some cookies are placed by Gokong Casino, while others may be placed by service providers that support website functions. Similar technologies may include pixels, tags, local storage and other tools that collect or store information about how a website is used. In this policy, we use the term cookies to refer to cookies and similar technologies generally.

Cookies do not normally contain information that directly identifies you by name. They may, however, be linked with information associated with your account, device or website activity. The information collected can include a device identifier, browser type, operating system, general location, pages viewed, links selected and the date and time of visits.

Why cookies are used

Cookies help us operate, protect and improve the website. They can support account access, remember selected settings, help pages load correctly and provide information about website performance. Depending on your choices and the services in use, cookies may also help us understand which content is useful and measure the effectiveness of communications or advertising.

The use of cookies does not change your responsibility to keep your account information secure. You should always log out of your account when using a shared device and avoid saving login details where another person may be able to access them.

Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support core website and account functions. They may be used to maintain a secure session, remember authentication status, route requests, prevent fraudulent activity, manage security controls and provide features that you have requested. Without these cookies, some parts of the website may not work properly.

These cookies are generally required for the website to operate and may not be disabled through the website preference tool. You may be able to block them using your browser settings, but doing so can prevent access to account areas or cause certain functions to fail.

Preference and functionality cookies

Preference cookies remember choices you make, such as language, region, display settings or cookie preferences. Functionality cookies can help provide features you request and reduce the need to enter the same information repeatedly. If these cookies are disabled, the website may still be available, but some settings may not be retained.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information such as which pages are visited, how visitors move through the website, whether pages load correctly and whether errors occur. We use this type of information in an aggregated or pseudonymous form where possible to monitor performance, identify improvements and make the website easier to use.

Analytics information is not intended to identify you personally. However, information collected through different technologies may be combined with other information where permitted by applicable law and where necessary for a stated business or security purpose.

Advertising and marketing cookies

Where used, advertising or marketing cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content and show information that is more relevant to your interests. These cookies may be placed by Gokong Casino or by approved third-party providers acting on our behalf.

Marketing cookies are not essential to the basic operation of the website. You can usually refuse or withdraw consent for these cookies through the cookie preference tool or your browser settings. Refusing them may mean that advertising is less relevant, but it should not prevent you from using essential website features.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, we will ask for consent before using non-essential cookies. You can choose which categories to allow, refuse optional cookies or change your choices later through the available settings.

If you consent to optional cookies, you can withdraw that consent at any time. Withdrawing consent does not affect processing that took place before your choice was changed. It may also not remove information that has already been collected, although you can make further enquiries about personal information through the channels described in our Privacy Policy.

Browser controls

Most browsers allow you to view, delete or block cookies through their privacy or settings menus. You can often set your browser to notify you before a cookie is saved, accept only certain types of cookies or delete cookies when the browser is closed. Instructions vary between browsers and devices, so you should consult the relevant browser provider for current guidance.

Deleting or blocking cookies may affect your experience. For example, you may need to re-enter preferences, some pages may not display correctly, and account or security functions may be unavailable. Blocking cookies on one browser or device may not apply to other browsers or devices that you use.

Do Not Track signals

Some browsers offer a Do Not Track setting. Because there is no consistent industry standard for responding to these signals, the website may not respond to every such setting. You can use the cookie controls and browser settings described above to manage optional cookies.

Third-party services, security and updates

We may use carefully selected third-party providers to support hosting, security, payment or account-related functions, analytics, customer assistance, website performance and communications. These providers may use cookies or similar technologies when delivering services to us. Their handling of information may also be subject to their own privacy notices and terms.

Third-party content or links may be available through the website. If you interact with a third-party service, that service may collect information directly under its own policies. We do not control the cookie practices of independent third parties, so you should review their information before using those services or accepting their cookies.

Cookie security and retention

Cookies may be session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device for a set period or until you remove them. The period depends on the purpose of the cookie and the settings of the relevant service. We take reasonable steps to protect information collected through the website, but no online transmission or storage method can be guaranteed to be completely secure.

We retain cookie-related information only for as long as reasonably necessary for the purpose for which it was collected, to maintain security, meet legal and regulatory obligations, resolve disputes, enforce agreements or support legitimate business needs. Retention periods may differ depending on the category of information and the service involved.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes to the website, technologies, services, legal requirements or our practices. The updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically so that you understand how cookies are being used.

Questions and privacy requests

If you have questions about this policy, want to change your cookie choices or wish to make a privacy request, please use the contact or support options available on the Gokong Casino website. Our Privacy Policy contains further information about personal information, applicable rights and how privacy enquiries are handled.

By continuing to use the website after reviewing the available cookie notice, you acknowledge the use of cookies that are necessary for operation. Optional cookies will be handled according to your preferences and any consent requirements that apply.